Shipping policy

Collection from our Sunshine North warehouse

All online orders are collected in store at 20 Annastasia Way, Sunshine North VIC 3020, during our opening hours. Place your order, wait for the email telling you it's ready, then come in with your order number.

Your order is packed and staged ready for you. Please bring a vehicle suited to the load — planks and trims are 2400mm long, and tiles are sold by the box at 1.44 m² per box.

Need it delivered instead?

We don't sell delivery online, because a flat rate can't tell the truth about what freight actually costs. A box of tile going across Melbourne and a 2.4m trim going to regional Queensland are completely different jobs.

So we quote it properly. Whether you're in Melbourne metro, regional Victoria or interstate, get in touch with your order and delivery address and we'll come back with a real freight price for your consignment.

Call 03 9687 9999
20 Annastasia Way, Sunshine North VIC 3020

We can also arrange installation on request — ask when you get in touch.